In immediate danger? Move away from traffic if you can and call 911 for injuries, fire or a hazardous obstruction.

Free on covered Oahu freeways

Free roadside assistance in
Hawaii: Freeway Service Patrol.

Hawaii's Freeway Service Patrol offers free basic roadside help and safe-location towing on covered Oahu freeways.

Official sources checked October 6, 2026
How to request help

Call 808-841-HELP (4357). Call 911 instead for injury, fire, a crash blocking traffic or another immediate emergency.

Where it operates

Covered sections of H-1, H-2 and H-201 on Oahu.

When it operates

Monday through Friday, 5 a.m. to 7 p.m., excluding state holidays, according to HDOT's published FAQ.

At a glance

Key facts about Freeway Service Patrol

This record separates the program operator, request method and actual patrol coverage so motorists can see what the published service does—and what it does not promise.

Official program
Hawaii Freeway Service Patrol
Operating agency
Hawaii Department of Transportation
Published cost
Free on covered Oahu freeways
Service area
Covered sections of H-1, H-2 and H-201 on Oahu.
Request or dispatch route
Call 808-841-HELP (4357). Call 911 instead for injury, fire, a crash blocking traffic or another immediate emergency.
Information checked
October 6, 2026

Operator and base

Who runs Freeway Service Patrol

Hawaii Department of Transportation administers or operates this public motorist-assistance program. The service works through mobile patrol vehicles and traffic-management dispatch rather than as a repair shop that motorists visit.

The official program material reviewed for this page does not publish a public walk-in patrol base. Use the request or dispatch method above rather than traveling to an agency office for roadside help.

Patrol footprint

Where and when the service operates

Covered sections of H-1, H-2 and H-201 on Oahu.

Monday through Friday, 5 a.m. to 7 p.m., excluding state holidays, according to HDOT's published FAQ.

The operating agency publishes coverage as a corridor, route or patrol-area description rather than a guaranteed pickup radius. A vehicle inside the described area is not guaranteed an available unit.

Published assistance

What Freeway Service Patrol can provide

These services are summarized from the operating agency's current public information. The attending operator decides what is safe and available at the scene.

  • Emergency fuel
  • Battery jump-start
  • Flat-tire change
  • Minor roadside help
  • Tow to a designated safe location

Before relying on it

Coverage and service limits

  • The service is limited to covered Oahu freeways and operating hours.
  • Destination towing beyond the designated safe location is not included.
  • Response depends on patrol location and incident priorities.

If you are stranded

What to do before help arrives

These steps combine the program's published request guidance with basic roadside-safety precautions. Conditions at the scene always take priority.

  1. 01

    Move as far away from live traffic as safely possible and switch on the vehicle's hazard lights.

  2. 02

    Use the published request method for this program: Call 808-841-HELP (4357). Call 911 instead for injury, fire, a crash blocking traffic or another immediate emergency.

  3. 03

    Call 911 for a crash, injury, fire, vehicle in a live lane or any other immediate danger.

Primary-source record

Check the operating agency

Routes, hours and program rules can change. Use the official sources below for the latest operating information.

HDOT Freeway Service Patrol FAQ

Visual roadside guide

Roadside context for Hawaii (HI)

Location and roadway illustration for Hawaii Freeway Service Patrol
Freeway Service Patrol operates on defined Hawaii roads or service areas; identify the route and direction precisely.
Roadside service illustration for Hawaii Freeway Service Patrol
Hawaii Freeway Service Patrol publishes limited motorist services. Check the covered problem, vehicle and operating hours before relying on the program.
Dispatch and service confirmation illustration for Hawaii Freeway Service Patrol
Confirm current eligibility, route coverage, service limits and the permitted tow or drop location with Freeway Service Patrol.