Free on covered routes
Free roadside assistance in
Louisiana: MAP.
Louisiana DOTD MAP provides free limited assistance and incident support on designated urban interstate routes.
Official sources checked October 6, 2026MAP is not a call-out service. Contact local law enforcement for a non-emergency disabled vehicle and call 911 for immediate danger.
Designated routes in Baton Rouge, New Orleans, Lake Charles, Shreveport-Bossier, Alexandria and the Northshore.
Patrol hours vary by published route and metropolitan area.
At a glance
Key facts about MAP
This record separates the program operator, request method and actual patrol coverage so motorists can see what the published service does—and what it does not promise.
- Official program
- Louisiana DOTD Motorist Assistance Patrol
- Operating agency
- Louisiana Department of Transportation and Development
- Published cost
- Free on covered routes
- Service area
- Designated routes in Baton Rouge, New Orleans, Lake Charles, Shreveport-Bossier, Alexandria and the Northshore.
- Request or dispatch route
- MAP is not a call-out service. Contact local law enforcement for a non-emergency disabled vehicle and call 911 for immediate danger.
- Information checked
- October 6, 2026
Operator and base
Who runs MAP
Louisiana Department of Transportation and Development administers or operates this public motorist-assistance program. The service works through mobile patrol vehicles and traffic-management dispatch rather than as a repair shop that motorists visit.
The official program material reviewed for this page does not publish a public walk-in patrol base. Use the request or dispatch method above rather than traveling to an agency office for roadside help.
Patrol footprint
Where and when the service operates
Designated routes in Baton Rouge, New Orleans, Lake Charles, Shreveport-Bossier, Alexandria and the Northshore.
Patrol hours vary by published route and metropolitan area.
The operating agency publishes coverage as a corridor, route or patrol-area description rather than a guaranteed pickup radius. A vehicle inside the described area is not guaranteed an available unit.
Published assistance
What MAP can provide
These services are summarized from the operating agency's current public information. The attending operator decides what is safe and available at the scene.
- One gallon of fuel
- Flat-tire change
- Battery jump-start
- Radiator water
- Local telephone call and traffic control
Before relying on it
Coverage and service limits
- MAP cannot be directly requested and does not guarantee that a patrol will arrive.
- Coverage is limited to listed urban routes and staffed periods.
- The program does not replace commercial towing or repair.
If you are stranded
What to do before help arrives
These steps combine the program's published request guidance with basic roadside-safety precautions. Conditions at the scene always take priority.
- 01
Move as far away from live traffic as safely possible and switch on the vehicle's hazard lights.
- 02
Use the published request method for this program: MAP is not a call-out service. Contact local law enforcement for a non-emergency disabled vehicle and call 911 for immediate danger.
- 03
Call 911 for a crash, injury, fire, vehicle in a live lane or any other immediate danger.
Primary-source record
Check the operating agency
Routes, hours and program rules can change. Use the official sources below for the latest operating information.
