In immediate danger? Move away from traffic if you can and call 911 for injuries, fire or a hazardous obstruction.

Free service

Free roadside assistance in
New Mexico: Courtesy Patrol.

NMDOT Courtesy Patrol provides free roadside help and traffic control on covered Albuquerque metropolitan interstates and expressways.

Official sources checked October 6, 2026
How to request help

Call 505-242-COPS (2677) or 505-934-0354. Call 911 for immediate danger or a crash emergency.

Where it operates

Published sections of I-25, I-40 and NM 423 in the Albuquerque metropolitan area.

When it operates

Monday through Friday, 6 a.m. to 5 p.m.

At a glance

Key facts about Courtesy Patrol

This record separates the program operator, request method and actual patrol coverage so motorists can see what the published service does—and what it does not promise.

Official program
New Mexico Courtesy Patrol
Operating agency
New Mexico Department of Transportation
Published cost
Free service
Service area
Published sections of I-25, I-40 and NM 423 in the Albuquerque metropolitan area.
Request or dispatch route
Call 505-242-COPS (2677) or 505-934-0354. Call 911 for immediate danger or a crash emergency.
Information checked
October 6, 2026

Operator and base

Who runs Courtesy Patrol

New Mexico Department of Transportation administers or operates this public motorist-assistance program. The service works through mobile patrol vehicles and traffic-management dispatch rather than as a repair shop that motorists visit.

The official program material reviewed for this page does not publish a public walk-in patrol base. Use the request or dispatch method above rather than traveling to an agency office for roadside help.

Patrol footprint

Where and when the service operates

Published sections of I-25, I-40 and NM 423 in the Albuquerque metropolitan area.

Monday through Friday, 6 a.m. to 5 p.m.

The operating agency publishes coverage as a corridor, route or patrol-area description rather than a guaranteed pickup radius. A vehicle inside the described area is not guaranteed an available unit.

Published assistance

What Courtesy Patrol can provide

These services are summarized from the operating agency's current public information. The attending operator decides what is safe and available at the scene.

  • Flat-tire change
  • Battery jump-start and minor repair
  • Emergency gasoline, diesel or water
  • Disabled-vehicle and debris clearance
  • Incident traffic control

Before relying on it

Coverage and service limits

  • Coverage is limited to listed Albuquerque-area routes and weekday hours.
  • A tow required beyond the patrol's help is at the motorist's expense.
  • Operators cannot accept payment or gratuities.

If you are stranded

What to do before help arrives

These steps combine the program's published request guidance with basic roadside-safety precautions. Conditions at the scene always take priority.

  1. 01

    Move as far away from live traffic as safely possible and switch on the vehicle's hazard lights.

  2. 02

    Use the published request method for this program: Call 505-242-COPS (2677) or 505-934-0354. Call 911 for immediate danger or a crash emergency.

  3. 03

    Call 911 for a crash, injury, fire, vehicle in a live lane or any other immediate danger.

Primary-source record

Check the operating agency

Routes, hours and program rules can change. Use the official sources below for the latest operating information.

NMDOT Courtesy Patrol

Visual roadside guide

Roadside context for New Mexico (NM)

Location and roadway illustration for New Mexico Courtesy Patrol
Courtesy Patrol operates on defined New Mexico roads or service areas; identify the route and direction precisely.
Roadside service illustration for New Mexico Courtesy Patrol
New Mexico Courtesy Patrol publishes limited motorist services. Check the covered problem, vehicle and operating hours before relying on the program.
Dispatch and service confirmation illustration for New Mexico Courtesy Patrol
Confirm current eligibility, route coverage, service limits and the permitted tow or drop location with Courtesy Patrol.