Free on NTTA roads
Free roadside assistance in
Texas: NTTA Roadside Safety Services.
NTTA Roadside Safety Services provides free 24/7 assistance to anyone stranded on an NTTA toll road.
Official sources checked October 6, 2026Dial #999 or use the Free Roadside Help option in NTTA's TollMate app. Call 911 for injury, fire or immediate danger.
All NTTA toll roads in North Texas.
24 hours a day, 365 days a year.
At a glance
Key facts about NTTA Roadside Safety Services
This record separates the program operator, request method and actual patrol coverage so motorists can see what the published service does—and what it does not promise.
- Official program
- NTTA Roadside Safety Services
- Operating agency
- North Texas Tollway Authority
- Published cost
- Free on NTTA roads
- Service area
- All NTTA toll roads in North Texas.
- Request or dispatch route
- Dial #999 or use the Free Roadside Help option in NTTA's TollMate app. Call 911 for injury, fire or immediate danger.
- Information checked
- October 6, 2026
Operator and base
Who runs NTTA Roadside Safety Services
North Texas Tollway Authority administers or operates this public motorist-assistance program. The service works through mobile patrol vehicles and traffic-management dispatch rather than as a repair shop that motorists visit.
The official program material reviewed for this page does not publish a public walk-in patrol base. Use the request or dispatch method above rather than traveling to an agency office for roadside help.
Patrol footprint
Where and when the service operates
All NTTA toll roads in North Texas.
24 hours a day, 365 days a year.
The operating agency publishes coverage as a corridor, route or patrol-area description rather than a guaranteed pickup radius. A vehicle inside the described area is not guaranteed an available unit.
Published assistance
What NTTA Roadside Safety Services can provide
These services are summarized from the operating agency's current public information. The attending operator decides what is safe and available at the scene.
- Flat-tire change
- Emergency fuel
- Battery jump-start
- Minor vehicle repair
- Traffic protection and incident response
Before relying on it
Coverage and service limits
- Coverage is limited to NTTA roads.
- The service provides basic assistance and safety support, not comprehensive repair or destination towing.
- Roadway incidents and responder safety can affect response time.
If you are stranded
What to do before help arrives
These steps combine the program's published request guidance with basic roadside-safety precautions. Conditions at the scene always take priority.
- 01
Move as far away from live traffic as safely possible and switch on the vehicle's hazard lights.
- 02
Use the published request method for this program: Dial #999 or use the Free Roadside Help option in NTTA's TollMate app. Call 911 for injury, fire or immediate danger.
- 03
Call 911 for a crash, injury, fire, vehicle in a live lane or any other immediate danger.
Primary-source record
Check the operating agency
Routes, hours and program rules can change. Use the official sources below for the latest operating information.
