Free in the San Antonio area
Free roadside assistance in
Texas: San Antonio HERO.
San Antonio HERO provides free roadside assistance and patrol service on 261 miles of highways in the greater San Antonio area.
Official sources checked October 6, 2026Call 210-732-HERO (4376) to request help or report a traffic problem. Call 911 for an emergency.
Published highway routes covering 261 miles in the greater San Antonio area.
The program operates 24/7. Full service is published for weekdays from 5 a.m. to 9 p.m.; limited service covers nights and weekends.
At a glance
Key facts about San Antonio HERO
This record separates the program operator, request method and actual patrol coverage so motorists can see what the published service does—and what it does not promise.
- Official program
- San Antonio Highway Emergency Response Operator Program
- Operating agency
- Texas Department of Transportation and regional partners
- Published cost
- Free in the San Antonio area
- Service area
- Published highway routes covering 261 miles in the greater San Antonio area.
- Request or dispatch route
- Call 210-732-HERO (4376) to request help or report a traffic problem. Call 911 for an emergency.
- Information checked
- October 6, 2026
Operator and base
Who runs San Antonio HERO
Texas Department of Transportation and regional partners administers or operates this public motorist-assistance program. The service works through mobile patrol vehicles and traffic-management dispatch rather than as a repair shop that motorists visit.
The official program material reviewed for this page does not publish a public walk-in patrol base. Use the request or dispatch method above rather than traveling to an agency office for roadside help.
Patrol footprint
Where and when the service operates
Published highway routes covering 261 miles in the greater San Antonio area.
The program operates 24/7. Full service is published for weekdays from 5 a.m. to 9 p.m.; limited service covers nights and weekends.
The operating agency publishes coverage as a corridor, route or patrol-area description rather than a guaranteed pickup radius. A vehicle inside the described area is not guaranteed an available unit.
Published assistance
What San Antonio HERO can provide
These services are summarized from the operating agency's current public information. The attending operator decides what is safe and available at the scene.
- Flat-tire change and tire inflation
- Gasoline, water and battery jump-start
- Minor vehicle repair
- Disabled-vehicle relocation
- Crash-scene and first-responder support
Before relying on it
Coverage and service limits
- Service level varies between full-service and limited-service periods.
- HERO provides immediate assistance and safe clearance rather than unlimited towing.
- Incident priorities and operator safety govern the response.
If you are stranded
What to do before help arrives
These steps combine the program's published request guidance with basic roadside-safety precautions. Conditions at the scene always take priority.
- 01
Move as far away from live traffic as safely possible and switch on the vehicle's hazard lights.
- 02
Use the published request method for this program: Call 210-732-HERO (4376) to request help or report a traffic problem. Call 911 for an emergency.
- 03
Call 911 for a crash, injury, fire, vehicle in a live lane or any other immediate danger.
Primary-source record
Check the operating agency
Routes, hours and program rules can change. Use the official sources below for the latest operating information.
