In immediate danger? Move away from traffic if you can and call 911 for injuries, fire or a hazardous obstruction.

Public limited assistance

Free roadside assistance in
Washington: Incident Response Team.

WSDOT Incident Response Team vehicles respond to state-highway incidents, including disabled motorists with flat tires or no fuel.

Official sources checked October 6, 2026
How to request help

Dial 911 for assistance on the roadway or to report a disabled vehicle, collision or lane hazard. Dispatch sends the appropriate responder, which may include IRT.

Where it operates

State highways where WSDOT Incident Response resources are deployed.

When it operates

Response coverage varies by corridor, time and incident demand; WSDOT does not publish a guaranteed consumer schedule.

At a glance

Key facts about Incident Response Team

This record separates the program operator, request method and actual patrol coverage so motorists can see what the published service does—and what it does not promise.

Official program
Washington WSDOT Incident Response Team
Operating agency
Washington State Department of Transportation
Published cost
Public limited assistance
Service area
State highways where WSDOT Incident Response resources are deployed.
Request or dispatch route
Dial 911 for assistance on the roadway or to report a disabled vehicle, collision or lane hazard. Dispatch sends the appropriate responder, which may include IRT.
Information checked
October 6, 2026

Operator and base

Who runs Incident Response Team

Washington State Department of Transportation administers or operates this public motorist-assistance program. The service works through mobile patrol vehicles and traffic-management dispatch rather than as a repair shop that motorists visit.

The official program material reviewed for this page does not publish a public walk-in patrol base. Use the request or dispatch method above rather than traveling to an agency office for roadside help.

Patrol footprint

Where and when the service operates

State highways where WSDOT Incident Response resources are deployed.

Response coverage varies by corridor, time and incident demand; WSDOT does not publish a guaranteed consumer schedule.

The operating agency publishes coverage as a corridor, route or patrol-area description rather than a guaranteed pickup radius. A vehicle inside the described area is not guaranteed an available unit.

Published assistance

What Incident Response Team can provide

These services are summarized from the operating agency's current public information. The attending operator decides what is safe and available at the scene.

  • Flat-tire assistance
  • Emergency fuel response
  • Disabled-vehicle clearance
  • Roadway-hazard and major-incident support

Before relying on it

Coverage and service limits

  • Calling 911 does not guarantee that IRT will be the dispatched resource.
  • The program prioritizes highway safety and incident clearance.
  • Full repair and destination towing are not promised services.

If you are stranded

What to do before help arrives

These steps combine the program's published request guidance with basic roadside-safety precautions. Conditions at the scene always take priority.

  1. 01

    Move as far away from live traffic as safely possible and switch on the vehicle's hazard lights.

  2. 02

    Use the published request method for this program: Dial 911 for assistance on the roadway or to report a disabled vehicle, collision or lane hazard. Dispatch sends the appropriate responder, which may include IRT.

  3. 03

    Call 911 for a crash, injury, fire, vehicle in a live lane or any other immediate danger.

Primary-source record

Check the operating agency

Routes, hours and program rules can change. Use the official sources below for the latest operating information.

WSDOT Incident Response Program

Visual roadside guide

Roadside context for Washington (WA)

Location and roadway illustration for Washington WSDOT Incident Response Team
Incident Response Team operates on defined Washington roads or service areas; identify the route and direction precisely.
Roadside service illustration for Washington WSDOT Incident Response Team
Washington WSDOT Incident Response Team publishes limited motorist services. Check the covered problem, vehicle and operating hours before relying on the program.
Dispatch and service confirmation illustration for Washington WSDOT Incident Response Team
Confirm current eligibility, route coverage, service limits and the permitted tow or drop location with Incident Response Team.