Published service information
Georgia DOT Highway Emergency Response Operators clear incidents and provide no-charge help for stranded motorists on covered metro Atlanta freeways. Dial 511 and request HERO; route coverage, incident priority and operator availability apply.
Program details
These facts are summarized from the operating agency’s official information. Coverage and availability can change during active incidents.
- Georgia DOT states there is no charge for HERO service
- Published services include flat-tire changes, battery jump starts, fuel or coolant and minor mechanical repairs
- Operators may push vehicles to the shoulder and transport motorists to a safer area away from traffic
- HERO's primary duty is incident response and restoring normal traffic flow on covered routes
AvailabilityResponse depends on covered route, current incidents and operator availability
Published coverage32 monitored routes covering 382 miles of metro Atlanta freeways.
Pricing noteGeorgia DOT states there is no charge for HERO service. Commercial towing or repair arranged outside the program may charge separately.
Information sourceOfficial program; checked Oct 6, 2026
Published service area
No customer-facing street address is listed here. This map shows the business name or an approximate published service area, not a confirmed dispatch location.
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