NJ roadside guide
Roadside assistance in
New Jersey.
New Jersey roadside requests should identify the exact turnpike, parkway, interstate or local road, including direction and the nearest interchange or service area.
- New Jersey Turnpike
- Garden State Parkway
- I-80
Use emergency services for injuries, fire, a hazardous obstruction or a vehicle exposed to moving traffic. A roadside provider is not an emergency responder.
Before requesting help
Describe the exact New Jersey location
Give the facility name and number because routes overlap. State whether the vehicle is on the mainline, express or local lanes, a ramp, bridge approach or shoulder behind a barrier.
- 01Road and direction
Name the highway or street, direction of travel and the nearest exit, mile marker or cross street.
- 02Safe access
Say whether the vehicle is on a shoulder, ramp, median, parking area or unpaved approach and describe traffic exposure.
- 03Vehicle and problem
Give the year, make, model, approximate weight and symptoms, plus trailer, wheel or towing restrictions.
Official traveler information
Check 511NJ
Review current incidents, closures and road conditions before choosing a route or towing destination. This is a travel-information service, not a roadside dispatch company.
Choose by problem
Roadside service guides
Choose the problem first, then confirm that the dispatched operator supports the vehicle and location.
Before authorizing work
Confirm the full callout
- CoverageAsk the dispatcher to repeat the exact location and confirm a provider accepted it.
- PriceRequest the callout fee, included service, mileage and payment method.
- Arrival estimateTreat an estimate as changeable, especially during storms and major incidents.
- Towing destinationConfirm that the shop or charging site can receive and support the vehicle.